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+44 02085210497
+44 07774720816
support@solditout.co.uk
287 Wood Street E17 3NL London UK
Frequently Asked Question!
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Most orders arrive without additional charges. However, depending on your country’s regulations, customs duties, VAT, or import taxes may apply. These are the customer’s responsibility and are non-refundable.
Yes, once your order is processed and shipped, you will receive a tracking number by email. You can use this number to follow the status of your shipment online.
You may return unused items in their original packaging within 14 days of delivery. Please contact us first for return authorisation. Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
If you receive a defective or incorrect product, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no extra cost.
Our products are designed to support relaxation and well-being, but they are not medical devices and should not be considered a substitute for professional treatment. If you suffer from serious health conditions, please consult a qualified healthcare professional.